FAQ
How do I log in to Truepath.ai?
To log in to Truepath.ai, follow these steps.
- From the home page, click Login in the navigation bar.
- Follow the instructions on the screen to log in.
How do I create an account on Truepath.ai?
To create an account on Truepath.ai, follow these steps.
- From the home page, click Login in the navigation bar.
- Click on Sign up.
- Follow the instructions on the screen to create an account.
How do I reset my password?
To reset your password if you are already logged in, follow these steps.
- Click on the purple circle in the upper right-hand corner and choose Account settings.
- Click on Account in the lefthand menu.
- Click on Reset next to your password.
- Follow the instructions on the screen to reset your password.
To reset your password if you are not logged in, follow these steps.
- From the home page, click Login in the navigation bar.
- Click on Forgot password?.
- Follow the instructions on the screen to reset your password.
How do I add or update my payment details?
To add or update your payment details, follow these steps.
- Login to your account.
- Click on the purple circle in the upper right-hand corner and choose Account settings.
- Click on Payment in the lefthand menu.
- If no payment information has been added, click on Add payment method.
- If you want to update existing payment details, click on Update payment method.
- Add your credit card details and click Save changes.
Do I lose my documents if my subscription lapses?
No, you will not lose any of the documents you've created if your subscription lapses. You can still log in and access all the documents you have already created. However, you won't be able to create new documents until you renew your subscription.
We ensure that your materials are retained and accessible to you, so you can resume full service seamlessly once you renew.
Is my data safe on Truepath.ai?
Absolutely! At Truepath.ai, we prioritize the security and privacy of your data. We employ advanced security measures to ensure that your information is protected against unauthorized access, alteration, and misuse.
For detailed information about how we handle and protect your data, please refer to our Terms of Use and Privacy Policy.
Is this service optimized for use in my country?
Our service is globally accessible and designed to work efficiently for anyone with a reliable internet connection. While we strive to provide a universally seamless experience, some regional variations might occur.
Should you experience any specific issues or have further queries related to service optimization in your country, please feel free to contact us at info@truepath.ai for assistance.
Don't see your question above?
Contact us at info@truepath.ai for support.