To log in, simply go to the Login page and enter your credentials. Follow the prompts to complete the process.

To create an account on Truepath.ai, follow these steps.

1. From the home page, click Login in the navigation bar.
2. Click on Sign up. 
3. Follow the instructions on the screen to create an account.  

To reset your password if you are already logged in, follow these steps.

1. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.

2. Click on Account in the left hand menu.

3. Click on Reset next to your password.

4. Follow the on-screen instructions to reset your password.

To reset your password if you are not logged in, follow these steps.

1. From the home page, click Login in the navigation bar.

2. Click on Forgot password?.

3. Follow the instructions on the screen to reset your password.

All of our plans offer unlimited resume and cover letter creation, tailored for each job, and include a 7-day free trial. You’ll also receive access to a psychometric assessment, in-demand skills recommendations, and ATS-optimized templates.

Our pricing options are:

• 7-Day Free Trial: $0 now, then $24.90/month after the trial period ends. Cancel anytime before the trial ends, and you won’t be charged.
• Monthly Plan: $24.90/month with no commitment.
• 6-Month Plan: $9.90/month (60% off) with a 6-month commitment and upfront payment.

Choose the plan that best fits your needs and start building your personalized documents today.

Yes, all of our plans come with a 7-day free trial! You’ll get unlimited resume and cover letter creation tailored for each job, plus access to a psychometric assessment, in-demand skills recommendations, and ATS-optimized templates.

After the trial ends, choose from these options:

• Monthly Plan: $24.90/month with no commitment.
• 6-Month Plan: $9.90/month (60% off) with a 6-month commitment.

Cancel anytime before the trial ends, and you won’t be charged. Explore the free trial to find the plan that’s right for you.

To cancel your subscription, follow these steps.

1. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.

2. Click on Subscription in the left hand menu.

3. Click on Cancel subscription in red.

4. Follow the on-screen instructions to cancel your subscription.

Per the terms of your free trial, your subscription started when the trial ended. You can cancel at any time to avoid future charges, and you won’t be billed for the next cycle.

No, you will not lose any of the documents you've created if you cancel your subscription. You can still log in and access all the documents you have already created. However, you won't be able to create new documents until you renew your subscription.

No, you will not lose any of the documents you've created if your subscription lapses. You can still log in and access all the documents you have already created. However, you won't be able to create new documents until you renew your subscription.

We ensure that your materials are retained and accessible to you, so you can resume full service seamlessly once you renew.

To add or update your payment details, follow these steps.

1. Log in to your account.
2. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.

3. Click on Payment in the left hand menu.

4. If no payment information has been added, click on Add payment method.

5. If you want to update existing payment details, click on Update payment method.

6. Add a valid payment card and click Save changes.

Yes! When you refer 3 friends who sign up for Truepath.ai and create their first resume with your link, you'll get a free month of unlimited documents and they'll get 20% off their subscription!

To refer your friends, follow these steps.

1. Log in to your account.
2. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.
3. Click on Refer friends in the left hand menu
4. Click Copy link to copy your unique URL.
5. Share the link with your friends.

If you are not satisfied with your purchase, you can request a refund to your original payment method up to 24 hours after your free trial ends.

Note that canceling your subscription stops future billing but does not automatically trigger a refund.

To request a refund, please email us at info@truepath.ai with the following information:

• Reason for cancelation
• Email associated with the account where the payment was made

If you received a failed payment notice, you have two options:

1. Continue using Truepath.ai: To keep your subscription active, follow these steps to update your payment information.
1. Log in to your account.
2. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.
3. Click on Payment in the left hand menu.
4. Click on Update payment method.
5. Add a valid payment card details and click Save changes.


2. Cancel your subscription: If you no longer wish to use Truepath.ai, follow these steps to cancel your subscription.
1. Click on the purple circle with a user icon in the upper right-hand corner and choose Account settings.
2. Click on Subscription in the left-hand menu.
3. Click on Cancel subscription in red.
4. Follow the on-screen instructions to confirm the cancellation.

Yes! At Truepath.ai, we prioritize the security and privacy of your data. We employ advanced security measures to ensure that your information is protected against unauthorized access, alteration, and misuse.

For detailed information about how we handle and protect your data, please refer to our Terms of Use and Privacy Policy. 

You can contact our customer support team anytime by emailing us at info@truepath.ai.

If you encounter an error, try refreshing the page or clearing your browser's cache. If the problem persists, please contact our customer support team at info@truepath.ai with a screenshot of the error and a brief description, and we'll assist you as soon as possible.

Our service is globally accessible and designed to work efficiently for anyone with a reliable internet connection. While we strive to provide a universally seamless experience, some regional variations might occur.

Should you experience any specific issues or have further queries related to service optimization in your country, please feel free to contact us at info@truepath.ai for assistance.